Event Detail

Do you want to improve your negotiation and communication skills? Have you wondered how people perceive the way you communicate? Have you wished that you and your team could learn strategies and skills to communicate and negotiate more effectively with all types of people, and with each other?

Your conflict style is your preferred, "go to" strategy when faced with a negotiation or a conflict. Participants will leave with an understanding of their own style, how to recognize the styles of others, and how to approach negotiations and discussions when faced with different or opposing styles. This knowledge and self-awareness can help participants to communicate and negotiate more strategically.

Managers and executives can use this training to assist their teams with communication. Consultants can use this training to improve their performance in negotiations as well as their relationships with colleagues, clients and partners. HR professionals can use this training to provide effective feedback and make appropriate hiring and team dynamics decisions. 

What You will Learn:

• Valuable skills can lead to improved performance in negotiations;
• How to recognize unproductive communication patterns and address them;
• How to provide effective feedback to staff and colleagues; and,
• Strategies for managing difficult conversations.
  
  

What You will Experience in the Workshop:

• Role plays and interactive activities to bring workplace conflict and negotiations to life
• Participants will experience the Style Matters conflict styles inventory to determine their own conflict style and its strengths and weaknesses
• Participants will learn valuable strategies for working and bringing the best out of people with all conflict styles, leading to more productive team dynamics and more effective negotiations.

About the Facilitator:
Linda Baltuonis is a conflict resolution and team building specialist with Alpine International.

For more biographical information on Ms. Baltuonis, please click here.

NOTE 1: This event is OFF THE RECORD

NOTE 2: If you cancel after the stated deadline, the full meeting fee will be charged to your account. All guests must be accompanied by an ACCJ member. Sorry, no substitutions or walk-ins.