Date: Monday, June 25, 2018
Time: 12:00 - 14:00
Venue: Tokyo American Club, Manhattan (B2F)
Speaker: Hans Heijligers, IHG/ANA Hotels Group Japan CEO
Hosting Committees: Independent Business Committee, Sales Development Committee
Member Fee: ¥4,500
Guest Fee: ¥7,900
Meal: Plated lunch course
Sign-up: ACCJ Member Data Center
Registration/Cancellation Deadline: Wednesday, June 20, 12:00
What does it take to lead Japan’s largest hotel management company? What does it take to successfully execute rapid business expansion while enhancing profitability and maintaining integrity of a business model, all in the midst of a labor shortage? What is the future of tourism in Japan and why is it important to your business right now, even if you are not in tourism or hospitality? Is there anything that a Western company could possibly teach the Japanese about hospitality and customer service, or is it rather a Western company that has a thing or two to learn from the Japanese?
If you would like to know the answers to these questions and more, come ask IHG/ANA Hotels Group Japan CEO Hans Heijligers. You may never have heard of IHG, but IHG has probably heard of you if you have ever stayed at any Intercontinental, Crowne Plaza, Holiday Inn, or any of the other thirteen hotel brands under IHG management.
This is the ninth installment of the popular Conversation With series. Independent Business Committee co-chair Steven Bleistein will begin an on-stage conversation with Hans, partway through which the audience will be invited to join in. Ample time will be given for questions from the audience. No slides and no speeches. Just lively discussion, your questions, and lots of business wisdom. If you are a manager involved in any kind of Japan market expansion or development, or a leader looking to transform his or her own business and staff, this is an event not to be missed.
Steven Bleistein, Thomas Shockley, Co-Chairs
Annie Chang, Mary Nishikawa, Vice Chairs
ACCJ Independent Business Committee
Carlo La Porta, Thomas Shockley, Eric Wedemeyer, Co-Chairs
Reiko Osa, Kjell Yadon, Vice Chairs
ACCJ Sales Development Committee
NOTE 1: This event is OFF THE RECORD.
NOTE 2: If you cancel after the stated deadline, the full meeting fee will be charged to your account. Sorry, no substitutions or walk-ins.
NOTE 3: If you are driving to Tokyo American Club, please inform the ACCJ in advance as arrangements must be made and a 1,700 yen parking fee will apply.