Operations Coordinator
Heritage Auctions Japan K.K.
To apply, please submit your resume to: maim@ha.com
Heritage Auctions is seeking an organized and proactive Operations Coordinator to support the daily operations of our Tokyo office. This role combines logistics coordination, event assistance, office administration and client support in a fast-paced, international environment. The ideal candidate is a detail-oriented, collaborative team player who enjoys working across a wide range of responsibilities.
Key Responsibilities
· Provide professional customer service via phone, email, and in person
· Coordinate domestic and international shipping of consigned property
· Support consignment and bidding processes for overseas auctions
· Communicate and coordinate with Heritage Auctions' U.S. headquarters
· Assist with exhibitions, appraisal events, and other marketing activities
· Provide translation support (Japanese/English)
· Support general office operations and special projects
· Perform administrative and back-office tasks, including data entry and document preparation
Qualifications
· Minimum 2 years of office or administrative experience
· Strong organizational and communication skills
· Customer service mindset with excellent attention to detail
· Business-level English and native-level Japanese
· Proficiency in Microsoft Office (Word, Excel, Outlook)
· Experience in logistics, import/export, auctions, or customer service is a plus
Why Join Heritage Auctions?
· Work for one of the world's leading auction houses
· Gain exposure to rare coins, pop culture collectibles, sports memorabilia, fine art, jewelry, and other exceptional collectibles
· Join a growing international team in our Tokyo office
· Opportunity to expand your skills through a diverse range of responsibilities
· Modern office located in Toranomon Hills, directly connected to Toranomon & Toranomon Hills stations
Employment Details
· Employment Type: Full-time
· Working Hours: Monday–Friday, 9:00 a.m. – 6:00 p.m. (1-hour lunch break)
· Occasional weekend work may be required to support exhibitions and special events
· Compensation will be commensurate with experience and qualifications
Benefits
· Performance-based bonus
· Paid annual leave
· Summer and winter holidays
· Transportation allowance
· Social insurance benefits
Location
Heritage Auctions Japan K.K.
Toranomon Hills Mori Tower 6F, 1-23-1 Toranomon, Minato-ku, Tokyo
https://www.ha.com/tokyo
