Japan Client Services Associate
Eurasia Group
To apply, please submit your resume to ganoza@eurasiagroup.net
About Eurasia Group
Eurasia Group is the world's leading global political risk research and consulting firm. By providing information and insight on how political developments move markets, we help clients anticipate and respond to instability and opportunities everywhere they invest or do business. Our expertise includes developed and developing countries in every region of the world, specific economic sectors, and the business and investment playing fields of the future. With our best-in-class advisory and consulting offerings and GZERO Media, the Eurasia Group umbrella provides the marketplace with a complete political risk solution. Headquartered in New York, we have offices in Washington, London, San Francisco, Brasilia, Sao Paulo, Singapore, and Tokyo, as well as on-the-ground experts and resources in more than a hundred countries. "Politics first” grounds our work: Politics is the lens through which we view the world, and we are committed to analysis that is free of political bias and the influence of private interests.
Overview:
In this position, you will be responsible for managing Eurasia Group client relationships as a key member of our Japan office. Responsibilities will include researching potential new clients and projects, as well as administration, project management, and coordination of the firm’s ongoing services in Japan, including both retainer-based relationships and tailored consulting projects.
Responsibilities:
Ensure effective client service for Eurasia Group’s Japan clients by making sure clients have what they need, that the firm fulfills all contract obligations, and work proactively with other members of the Japan team and wider firm to make sure our Japan clients are able to access and utilize our best-in-class political analysis and other services.
Conduct regular analysts’ briefings and meetings with Japanese clients by arranging meetings, putting together meeting notes and schedules, translating clients’ questions ahead of the meetings and sharing with analysts, etc.
Perform basic administrative sales tasks such as preparing contract documents, and activity reports, updating client databases, and helping to resolve client IT issues
Organize and send out invitations for client events virtually or in Tokyo such as the annual Geopolitical Summit, ad-hoc receptions, conference calls, and marketing events
Communicate externally and internally to fulfill clients’ day-to-day requests
Close new sales with clients and prospects on retainer advisory service and tailored one-off projects
Regularly update the client and prospect database
Support the publication and finalization of Japanese deliverables and notifications
Qualification:
You will have a minimum of 3 years of working in a Japanese business environment with experience in business development, sales, and management. Through your past career, you have developed a solid understanding of the Japanese business world, and experience in building and supporting multiple client relationships in an entrepreneurial environment. You will have a background in the Japanese business sector, a demonstrable familiarity with Japanese business culture, and a strong interest in foreign affairs and politics. Exceptional organizational skills and the ability to handle multiple tasks and priorities are required for this position.
You will have at a minimum an undergraduate degree in a relevant field; a Master’s degree is preferred, but not required. Advanced Japanese language skills are required, native-level preferred. All applicants must be eligible to work in Japan.
